on hold

Waiting Patiently?

How long can you stand in line before you lose it?  I was in a store this weekend with 16 registers.  Just TWO of them were open.  And, there were at least FIVE people in each […]

11/08/2010

Please hold for the next available blog.

Think about how many times you’ve called customer service or tech support.  I am willing to bet you’ve been put on hold EVERY time!  If your experience is anything like mine, that’s not a quick […]

06/30/2010

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